Service Business Growth3 min read

Google Just Changed the Rules: What Every Cloud Partner Needs to Know

by Sean Tay

If you're a Google Cloud Partner, you've probably seen the new incentive structure announcements. Let me break down what's actually happening - and what you need to do about it.

The Old Model Is Dead

For years, the partner model was simple: resell Google Cloud, collect your margin on renewals, rinse and repeat. Passive income.

That's over.

What's Changed

Here's the reality of the new structure:

Renewal margins cut dramatically - from 15% down to 5% unless you hit usage achievement targets.

Usage requirements are real -50% Monthly Active Users across 2+ apps just to protect your rebate.

Enterprise advantage is gone - new customer rebates no longer favor enterprise deals.

The Math That Should Scare You

I ran the numbers for my own business. Here's what I found:

If your business model is passive renewals and billing pass-through, you're looking at 40-80% EBITDA compression.

That's not a typo. That's the reality.

What This Means for Your Business

There are really only three paths forward:

1. Double Down on Customer Success

The usage requirements aren't arbitrary. Google wants partners who actually help customers succeed with the products. If you can drive genuine adoption, you protect your margins.

2. Diversify Revenue Streams

Stop relying on resale margins alone. Build services revenue. Create IP. Find ways to add value that aren't tied to Google's incentive structure.

3. Consider Multi-Cloud

Reducing single-vendor dependency isn't disloyal - it's smart business. AliCloud, AWS, and others are all viable options for certain workloads.

What I'm Doing

I'm not going to pretend I have all the answers. But I've been through market shifts before - bankruptcy in 2007, Black Monday in 2022. Here's my playbook:

  1. Investing in customer success - real CSM capabilities, not just account management
  2. Building services revenue - consulting, implementation, managed services
  3. Documenting everything - because others are going through the same thing

The Opportunity in the Crisis

Here's the thing most partners are missing: when the market shifts, the partners who adapt fastest gain share.

The partners who are panicking? They're going to lose customers. Those customers need to go somewhere.

If you can be the partner who delivers real value - not just billing pass-through - this is your moment.


Want to discuss how these changes affect your specific situation? Follow me on LinkedIn for daily insights on navigating partner economics.

Sean Tay

Sean Tay

CEO of MatrixC, Malaysia's first Google Cloud Premier Partner. Author of The Execution-First Advantage. Building businesses that bridge the digital divide.

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